Return and Refund Policy

RETURN AND REFUND POLICY

We aim to offer a simple, transparent, and satisfying experience to our customers. If a product does not suit you, you have 14 days after receipt to submit a return request.

Return Conditions

The product must be unused.
The product must be clean and intact.
The product must be in its original packaging.

Important Notes

Return shipping costs are the responsibility of the customer except in the event of an error or defective product.

After receipt and validation of the return, the refund will be processed within 14 days using the original payment method.

For any return or refund request, please contact us at: enordre.fr@gmail.com